Privacy Policy
The short version. Your phrases and learning progress are kept on your phone. We use data only to run and improve Shuimo. There is no advertising and we never sell your data.
This policy explains what data the Shuimo app and this website handle and why. "Shuimo", "we" and "us" mean the team that makes the app. Questions: [email protected].
Data on your phone
Your saved phrases, review history, progress, settings and answers from setup are stored on your device. You can erase them at any time in Settings, and deleting the app deletes them too.
Data we process to provide the app
- App and account identifiers, such as a random ID created when you first open the app, so that limits, purchases and sign-in work.
- Content you send for a feature, such as text you translate or play aloud, and speech when you use speaking features, so we can return the translation, audio, feedback or reply.
- Account details, if you choose to sign in with Apple, Google or email: your name, email address and sign-in ID.
- Purchase information, such as your plan and its status. Payments are handled by the App Store or Google Play; we never see your card details.
- Usage, diagnostic and device information, such as how features are used, performance and crash reports, so we can fix problems and improve the app.
- Referral information, if you arrive through a referral link, so the person who shared it can be credited.
Third-party processors
We may use trusted third-party providers to process data on our behalf, for example for hosting, AI and speech features, analytics, error reporting and subscription management. They may only use it to provide their services to us and must protect it. Where data is transferred outside the UK or EU, it is protected by appropriate safeguards such as standard contractual clauses.
How long we keep data
We keep data only as long as needed for the purposes above, or as required by law, and then delete or anonymise it.
What we do not do
- No advertising and no advertising IDs.
- We do not sell your data or share it for marketing.
Legal bases
We process data to provide the app you asked for (contract), to keep it secure and working and to improve it (legitimate interests), and, for optional features such as notifications and the microphone, with your permission, which you can withdraw in your phone's settings.
Your rights
Settings › Delete account and data erases the data on your phone and the data we hold for your account. You can also ask us by email; see our account deletion page. To access or correct your data, email [email protected]. If you are in the UK or EU you can also complain to your data protection authority.
Children
Shuimo is not directed at children under 13 and we do not knowingly collect their personal data.
Changes
If this policy changes we will update this page and the date above. Significant changes will also be shown in the app.