Support
Questions, bugs, wrong translations or ideas: email [email protected]. Tell us your phone model and, for a translation problem, the sentence you typed.
Common questions
- Where is my data?
- On your phone. Shuimo has no sync, so phrases do not move to a new phone.
- How do I cancel Pro?
- In your App Store or Google Play subscription settings. Settings in Shuimo has a shortcut.
- I bought Pro on another phone.
- Sign in with the same store account and tap Settings › Restore purchases.
- How do I get my own referral link?
- Settings › Referrals › Claim your referral link. Anyone who installs through it is credited to you.
- How do I delete my account?
- Settings › Delete account and data removes everything on your phone and our servers. See account deletion.
- Reminders don't arrive.
- Check notifications are allowed for Shuimo in your phone's settings, then pick the time again in Settings › Daily reminder.